New Customers
This line is for starting new service
New DIRECTV service inquiries
Check Availability for New DIRECTV Service.
Call if you are looking to start new eligible DIRECTV service at an address within a participating service area.
Call about new service: (617) 908-3425Calls are for eligible new requests. Participation and availability vary.Address Check
Availability and options depend on location
Plan Review
Discuss eligible programming and equipment choices
A suitable call
Who this number is intended to help
- You want to start new DIRECTV service
- The service address is within an eligible area
- You are authorized to place the new order
What this line covers
Service options to discuss by phone
Choose the description closest to your request. Final availability and terms come from the independent provider or licensed professional.
New residential service
Check whether eligible DIRECTV service is available at the service address.
Programming options
Discuss available package categories, channels, and add-on interests.
Satellite service inquiry
Ask about eligible satellite-service options, equipment, and installation considerations.
Streaming service inquiry
Discuss eligible internet-delivered television options where available.
Equipment considerations
Ask which receivers, devices, or compatible equipment may apply to the selected service.
Order review
Confirm price, taxes, fees, commitments, equipment, installation, and cancellation terms before ordering.
CHECK YOUR LOCATION
Speak with someone about this request.
Before calling
Have a few useful details nearby
- 1Complete service address
- 2Preferred programming and viewing needs
- 3Internet availability if considering streaming
- 4Questions about equipment, installation, fees, and terms
Important: Never share an existing account password or one-time security code with an unsolicited caller.
Common questions
Know what to expect before you call
Can existing customers call for support?
No. This line is only for eligible new-service inquiries and cannot access existing accounts, bills, or technical-support tools.
Is service available everywhere?
No. Availability, product type, equipment, installation, and offers vary by address and provider requirements.
Is this the official DIRECTV website?
No. This is an independent new-service marketing and referral website and is not owned or endorsed by DIRECTV.
What should I confirm before ordering?
Review the complete price, taxes, fees, equipment, installation, commitment, renewal, cancellation, and promotional terms.
Independent website notice: This website is not owned, operated, sponsored, or endorsed by DIRECTV. Brand names and trademarks belong to their respective owners.
New DIRECTV service inquiries